Contents
About these terms of sale
These terms of sale apply to all purchases in the Denarius online store. The seller is Denarius Ringsrud, organisation no. 813 424 282, Postboks 26 Bøler, 0620 Oslo, Norway. Customer service: kundeservice@denarius.no, phone +47 400 82 916, or use the contact page.
For consumer purchases, Norwegian consumer law also applies, including the Consumer Purchases Act, the Right of Withdrawal Act and the E-commerce Act.
Prices and orders
All prices are in Norwegian kroner (NOK). The total price, including shipping, is shown at checkout before you confirm your purchase. The purchase is binding once you have received an order confirmation by email, and by ordering you accept these terms.
Should obvious errors in descriptions or prices occur, we reserve the right to cancel the order. You will be notified and refunded.
Payment
You can pay with Klarna, card (Visa and Mastercard), PayPal or bank transfer. The available payment methods are shown at checkout, and the same terms apply whichever method you choose.
For bank transfers, the payment deadline is 7 days after the order is placed, and the items are shipped once payment has been received.
Delivery and shipping
Within Norway you can choose between:
- Mailbox parcel: NOK 45. Items are not insured during shipping.
- Home delivery or pickup point parcel: NOK 200. Items are insured during shipping.
Shipping to other countries costs NOK 200. If an item is very heavy or otherwise expensive to send, the shipping cost is stated in the item description. The shipping method and price are shown at checkout before you pay.
Guarantee
All items are researched and described as thoroughly and accurately as possible, and we guarantee that all items we sell are genuine and as described.
Right of withdrawal
As a consumer you have a 14-day right of withdrawal under the Norwegian Right of Withdrawal Act, counted from the day you receive the item. Let us know by email to kundeservice@denarius.no within that period. You can use a standard withdrawal form or write your own message.
You pay the cost of returning the item. It must be packed securely and sent as a registered or tracked parcel, in the same condition as you received it. We will refund what you paid, including shipping for the least expensive delivery option, no later than 14 days after we are notified of your withdrawal. We may withhold the refund until we have received the item.
Complaints
If there is a defect in the item, you have rights under the Norwegian Consumer Purchases Act. Let us know within a reasonable time after you discover the defect. The complaint period is two years from when you received the item, or five years for items intended to last considerably longer.
Privacy
We process personal data in accordance with the Norwegian Personal Data Act (GDPR). If you have questions about how your data is processed, please contact customer service. You can read more about your rights at the Norwegian Data Protection Authority.
Disputes
If you have questions about these terms, or are not satisfied, please contact us first and we will find a solution. If we cannot agree, consumers in Norway can get help from the Norwegian Consumer Council (Forbrukerrådet).
Terms last updated 12 October 2026.